1. Controller

The controller within the meaning of the General Data Protection Regulation (GDPR) is:

CompanySynapSync Intelligence Technologies UG (haftungsbeschränkt)
Represented bySimeon Lehnen
AddressMeßflur 39, 54427 Kell am See, Germany

2. Collection and processing of personal data

2.1 Contact form

When you contact us through the contact form, we collect the following data:

  • Name
  • Organisation / company
  • Email address
  • Subject and message content

This data is used solely to process your enquiry and is not passed on to third parties. Processing is based on Art. 6(1)(b) GDPR (performance of a contract / pre-contractual measures) and Art. 6(1)(f) GDPR (legitimate interest in communication).

Form data is transmitted via the service Resend (Resend Inc., USA). A data processing agreement (DPA) is in place with Resend. Further information: resend.com/privacy.

2.2 Newsletter

If you subscribe to our newsletter, we collect the following data:

  • Email address
  • Selected language (German or English)
  • Time of subscription and confirmation

We use the double opt-in procedure: after subscribing you receive a confirmation email containing a link. Only once you confirm it do we add you to the distribution list. Processing is based on your consent (Art. 6(1)(a) GDPR). Your data is stored until you unsubscribe. Every newsletter email contains an unsubscribe link that lets you opt out at any time with one click, without signing in.

Dispatch likewise takes place via the service Resend (Resend Inc., USA) — see the information on the contact form above.

2.3 Server log files

When you visit this website, our hosting provider automatically collects technical data (so-called server log files):

  • IP address (anonymised)
  • Browser type and version
  • Operating system used
  • Referrer URL
  • Date and time of access

The legal basis is Art. 6(1)(f) GDPR. The data is deleted after 30 days at the latest.

2.4 Google Analytics 4

This website uses Google Analytics 4 (GA4), a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses cookies that allow an analysis of the use of the website. The information generated by cookies about your use of this website is generally transmitted to and stored on a Google server in the USA.

IP anonymisation is activated on this website. Your IP address is truncated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area beforehand.

The legal basis is Art. 6(1)(f) GDPR. You can prevent cookies from being stored by adjusting your browser settings accordingly. Further information:policies.google.com/privacy.

2.5 Direct outreach to business contacts

We approach companies directly where we believe our offering is technically relevant to them. In doing so we process personal data that we did not obtain from you, but from publicly accessible sources (Art. 14 GDPR).

CategoriesName, professional role, employer and business contact details, as well as publicly available information about your professional activity. No private contact details.
SourcesCompany websites, press and corporate releases, trade media, job postings, professional networks, public registers and trade-fair or association directories. In our first message to you we name the specific source your details came from.
PurposeInitiating a business relationship and direct marketing of our services.
Legal basisArt. 6(1)(f) GDPR. Our legitimate interest is marketing our services to companies for which they are technically relevant (cf. Recital 47).
RecipientsNo disclosure to third parties. Dispatch takes place via Resend (see 2.1).
RetentionUntil you object, at most twelve months after the last contact without a response.

Right to object: You may object to the processing of your data for direct marketing purposes at any time — without giving reasons and at no cost to you (Art. 21(2) GDPR). An informal message to [email protected] or a phone call is sufficient. We will then stop processing your data for this purpose. We only retain your contact detail on an internal suppression list so that we do not contact you again.

3. Retention period

Personal data from contact enquiries is deleted once the enquiry has been dealt with in full and no statutory retention obligations prevent deletion (as a rule after 3 years).

4. Your rights

You have the following rights regarding your personal data:

  • Right of access (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object (Art. 21 GDPR)

To exercise your rights, please contact: [email protected]

You also have the right to lodge a complaint with a data protection supervisory authority. The competent authority for our registered office is the State Commissioner for Data Protection and Freedom of Information of Rhineland-Palatinate (Landesbeauftragte für den Datenschutz und die Informationsfreiheit Rheinland-Pfalz), Hintere Bleiche 34, 55116 Mainz, Germany.

5. Data security

For security reasons and to protect the transmission of confidential content, this website uses SSL/TLS encryption. You can recognise an encrypted connection by the browser address bar changing from “http://” to “https://”.

6. Status

This privacy policy is dated October 2026. We reserve the right to adapt it as necessary in order to continue to meet current legal requirements.

This is a translation of the German Datenschutzerklärung. In case of discrepancies, the German version prevails.